Shipping times listed on this product page are only an estimate. We strive to exceed expectations as often as possible. But occassionally, during high volume times we are unable to turn products around as quickly as we would like. We make sure to select the most efficient methods for shipping your handmade finished products to you. Your package will be shipped via UPS, FedEx, SpeeDee Delivery Service, or USPS. Once your order has been processed and shipped from our location in Corning, you'll receive a confirmation tracking number from the carrier. Please allow 3-5 business days for shipment. You can calculate your estimated shipping costs by using our shipping calculator.We do our best to ensure your items arrive to you in pristine condition. But occasionally, especially with glass items, breakage will occur during shipping. If this happens to you, please reach out to us right away. We will ask that you take a photo of the broken item and the package it arrived in so that we can file a claim with the shipping company. We will remake your item at no charge and ship a new one out to you right away. Our carriers ask that you hold the package for 5 days before disposing of it in case they need to pick it up.