We always strive for a customer-centric experience at Carver's Ridge. The customized engraved gifts our customers purchase are special keepsakes for friends and family that last for years to come, so your satisfaction is always our top priority. Here's just a few things our customers have said in years past:
"Working with you on my five garden stones was very easy; you were very personable and professional. I was able to view the stones before they were engraved with three different colors. The quality was excellent and I could not expect any better. Thank you for making my flower garden a very warm and welcoming place to go." - Sue B.
"The short drive was well worth the time. Everyone there was genuinely interested in helping me find what I was looking for. The selection was easy and the proof of work was done and back to me in short order. When I picked it up it was exactly what I had ordered. I would highly recommend you to everyone looking for your services. It was really great to reconnect with some former students. To see them building a successful business built on customer service was truly impressive." - Mike R.
"I absolutely love my boulder. Every step of the process was great!!! I will definitely refer you to friends. In fact, my landscaper, Garrett Savery, took your card from Tyson who delivered my rock, and said he always has customers looking for someone who engraves on stone. Thanks!!!!" - Leesa K.
"I have always been 100% satisfied with all of the products I have purchased from Carver's Ridge from stones, to boulders, spikes, tiles, cookware, food items, and on and on!!! You guys do a wonderful job and love coming into your store. Keep up the good work!!!" - Margo C.
"I just wanted to send a quick e-mail and thank you for your AWESOME customer service and delivered product. The engraved flagstone ordered as a wedding gift turned out amazing and they absolutely loved it. I was completely impressed with how fast you responded to my initial inquiry, the email correspondence between us and the fact that I had the flagstone within a week and was able to give it to them in person. Thank you so much!" - Becky N.
"As attested by others, their work is great; but their customer service is equally outstanding. Part of our order was broken via UPS shipping. I notified Carver's Ridge that night and an hour later, I got an email back that they would replace the broken item and make all the needed arrangements. THANKS!" - Les M.
"I recently ordered a garden stone and Carver's was amazing to work with from afar since I live in Omaha, NE! The service before, during, and after my order was one of a kind. I know I was just one customer but they made me feel like I was very important and I know my business was truly valued! I will be making purchases here again!" - Teresa H.
"The product was amazing. We absolutely loved how they came out and the quality of the service was superb. You went above and beyond in every aspect and it really meant a lot to us and impressed us. You were easy to work with and if something ever came up that was 'off plan' we worked together to get it fixed or changed and it all worked out. Exceptional service and will absolutely look to using you again in the future." - Stefanie W.